- Job Offer: Technical Support Specialist – IT, Networks and Optical Technologies (M/F)
- Place of work: Jihlava, Červený Kříž 250
Are you interested in the world of IT, computer networks or optical technologies? Do you have a technical mindset, can you communicate in English, and are you looking for a job where you can continue to develop your professional skills?
We are looking for a new colleague to join OPTOKON’s technical department, who will help us with day-to-day technical operations, communication with customers and partners, and the preparation of the necessary documentation.
You don’t need to be a fully-fledged specialist in optical networks. What matters to us is a technical background, an interest in the field and a willingness to learn new things.
What you can expect
- Supporting the day-to-day operations of the technical department
- Collaborating on the fulfilment of production, service and project plans
- Receiving, processing and responding to technical enquiries
- Communicating with colleagues, customers and international partners
- Researching technical information and proposing next steps
- Preparing, compiling and managing technical and accompanying documentation
- Working with product data sheets, manuals, specifications and other technical documents
- Collaborating with production, the sales department, the service department and other specialist teams
- Gradually familiarising yourself with products in the fields of data networks, fibre optics and telecommunications technologies
Who we’re looking for
- You have a secondary school or university qualification, ideally in a technical field
- You have a technical mindset and are able to identify connections
- You are familiar with the basic principles of IT and computer networks
- You are interested in networking, telecommunications or optical technologies
- You can communicate in English both verbally and in writing
- You are not afraid to make phone calls, attend face-to-face meetings or reply to emails in English
- You are proficient in using standard office software and electronic documentation
- You can organise your work, keep track of deadlines and see tasks through to completion
- You are meticulous, independent and, at the same time, able to work well as part of a team
An advantage will be
- Education or work experience in the field of IT, electrical engineering, telecommunications or optoelectronics
- A basic understanding of the principles of LANs, WANs, TCP/IP, active network components or optical networks
- Experience with technical support, customer enquiries or the preparation of documentation
- The ability to interpret technical drawings, diagrams and product specifications
- Knowledge of a second foreign language
The experience listed is an advantage, not a requirement. If you have a good technical foundation and a desire to break into the industry, we will help you acquire the necessary knowledge.
What we can offer you
- A role in a stable Czech technology company with an international presence
- Professional training and support from experienced colleagues
- The opportunity to gain practical knowledge in the fields of IT, data networks and optical technologies
- Varied work combining technical skills, communication and organisation
- Contact with international customers and partners
- Opportunities for career progression and further professional development
- Competitive remuneration and the company’s employee benefits