Field Service Engineer Job Details | Tescan Field Service Engineer Skip to main content Jobs About us Products & Applications Join our network of experts Search Jobs Jobs About us Products & Applications Join our network of experts Language Ceština (Ceská republika) Deutsch (Deutschland) English (United States) Français (France) 한국어 (대한민국) 简体中文 (中国大陆) View Profile Search Jobs Job Description Job Alerts Link Job Title: Field Service Engineer Job Location: Shanghai Job Function: Service Education level: Bachelor's Degree Required Travel: 0 - 40% Field Service Engineer Location: Shanghai or Wuxi, China Join Tescan’s Field Service team and help customers keep advanced scientific instruments performing at their best.
As a Field Service Engineer, you’ll install, maintain, and troubleshoot systems used in research and industry, combining hands‑on technical work with customer support.
What You’ll Do • Install and commission Tescan systems at customer sites, including site preparation checks and acceptance testing. • Perform preventive maintenance, calibration, and system optimization to ensure reliable operation. • Diagnose and resolve technical issues across electromechanical, electronic, vacuum, and computer‑based control systems. • Train customers on system operation, basic maintenance, and safe working practices. • Maintain accurate service reports and records of maintenance and corrective actions. • Collaborate with regional and global Service, Applications, and Technical Support teams to resolve complex issues and improve service quality. • Follow safety and quality requirements throughout all service activities and develop your expertise across Tescan product lines.
What You’ll Bring • A bachelor’s degree in Electrical Engineering, Electronic Engineering, Mechanical Engineering, Physics, or a related technical discipline, or equivalent relevant industry experience. • Preferably 2–5 years of field service experience with scientific, analytical, semiconductor, or high‑vacuum equipment. • Experience with electron microscopy systems, such as SEM, FIB, or TEM/STEM, and/or X‑ray micro‑CT systems would be a strong advantage. • Practical knowledge of vacuum systems, precision mechanics, digital and analog electronics, and PC‑based control systems. • Strong troubleshooting skills and confidence using diagnostic tools such as multimeters and oscilloscopes. • Clear customer communication skills, the ability to work independently, and a proactive approach to learning. • Proficiency in written and spoken English. • A valid driver’s license and willingness to travel frequently, typically 50–75% of working time. • The ability to safely handle equipment components weighing up to approximately 23 kg.
What Tescan Can Offer You • Work with purpose – use your technical skills to support scientific discoveries and help customers get the most from advanced instrumentation. • A community that grows together – collaborate with colleagues around the world, share knowledge, and build your career within a global service team. • Support along the way – develop your expertise through internal training and collaboration with experienced technical specialists. • A place you’ll enjoy – be based in Shanghai or Wuxi, with opportunities to work directly with customers across research and industry. • Benefits that give back – financial bonuses and allowances, statutory social insurance and housing provident fund contributions, internal training, an annual health checkup, and a company‑provided laptop. • Time that’s yours – 15–20 working days of annual leave and 10 working days of sick leave.
Are you interested? Send us your CV. We look forward to your application! Apply now About TESCAN Contact Privacy Policy Join our network of experts Opens in a new tab. Opens in a new tab.