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IT Helpdesk Technician

INTEGRA, a.s. · Software

Summary

The IT Helpdesk Technician will be responsible for installing and configuring IT equipment, providing technical support to team members, and managing IT assets. This role requires a minimum of 3 years of experience as an IT Technician or Support Engineer, proficiency in Windows 11 and Office M365, and basic networking knowledge.

Key facts

Status
Available
Location
Prague
Contract
Full-time
Work arrangement
On-site
Level
Mid
Experience
3+ years
Languages (required)
  • EnglishB2
Required skills
  • ITIL Foundation
  • Windows 11
  • Office M365
  • Software deployment
  • Imaging deployment
  • Antivirus
  • Printers
  • Basic networking (TCP/IP)
Benefits
  • Free accounting and tax consulting
  • Company events
Estimated salary (not official)
~55k–65k Kč/moRough estimate for a full-time role — not provided by the employer How is this calculated?

Full description

Client description Our client is a leading European IT services and technology group with an international presence and a broad portfolio of ICT solutions. The company provides services across IT architecture, infrastructure and cloud solutions, enterprise applications, software development and IT outsourcing. Its teams work with modern technologies and support a wide range of international customers and business environments.

About position

In this role, you’ll be hands‑on with our tech - handling everything from mounting and dismounting IT equipment to ensuring all configurations are validated and running perfectly. You'll serve as a trusted technical advisor when team members need support, and you'll keep our gear organized by ensuring all equipment is stored safely and appropriately.

Requirements

Minimum qualifications and professional experience

  • Possess a valid ITIL Certification (minimum Foundation level)
  • Minimum 3 years of experience in IT as an IT Technician or Support Engineer
  • Experience of 1 year in environments with more than 50 users.
  • Operating System Windows 11 or higher desktop environment and Office M365
  • Software deployment and imaging deployment
  • Antivirus programs and support
  • Troubleshooting of printers and other peripherals
  • Basic networking (TCP‑IP) knowledge and skills
  • Basic structural cabling infrastructure
  • B2 level of English or better

Why cooperate with Integra?

We are a reliable and stable company with an international reach If a project ends, we immediately offer another one We have projects from more than 200 different companies We guarantee timely invoice payments and minimal administration We organize great company events for our entire IT community We provide free accounting and tax consulting We pride ourselves on a personal approach and fairness, you can rely on us

Apply on the company site