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MBC CS Business Development & Reporting Specialist CEE

Mercedes-Benz Czech · Automotive

Summary

This role involves providing data, reporting solutions, and insights to support strategic decision-making and growth across the CEE region. Key responsibilities include managing data governance, developing reports and dashboards, automating processes, monitoring dealer performance, and coordinating incentive programs.

Key facts

Status
Available
Location
Daimlerova 2296
Contract
Full-time
Work arrangement
Hybrid
Start date
Occasional work from home
Level
Mid
Education
Bachelor's
Languages (required)
  • English
  • Czech
Required skills
  • Power BI
  • Excel
  • PowerPoint
  • Data Analytics
  • Reporting
  • Business Intelligence
  • Process Automation
  • AI-powered tools
Benefits
  • Bonuses
  • Cell phone
  • Company catering
  • Contributions to the pension / life insurance
  • Educational courses, training
  • Flexible start/end of working hours
  • Holidays 5 weeks
  • Meal tickets / catering allowance
  • Occasional work from home
  • Sick days
Estimated salary (not official)
~65k–80k Kč/moRough estimate for a full-time role — not provided by the employer How is this calculated?

Full description

We are Mercedes-Benz Česká republika s.r.o., one of the strongest importers of new passenger cars and vans to the Czech Republic. We are currently looking for a new member to our team.

MBC CS Business Development & Reporting Specialist CEE

Are you passionate about turning data into business insights and would you like to shape Customer Services (CS) performance? Mercedes-Benz Česká republika is looking for an analytical and proactive specialist to support business development and reporting across the Central and Eastern Europe (CEE) markets.

About the Role

As MBC CS Business Development & Reporting Specialist CEE you will provide Headquarters, the Regional Office, Cluster Management and local markets with reliable data, reporting solutions and actionable insights. Combining KPI steering, Power BI development, dealer performance monitoring and process automation, you will support strategic decision-making and sustainable growth across the CEE region.

What You'll Do

Reporting & Business Intelligence Management

  • Manage Customer Services data governance and ensure data quality, consistency and availability.
  • Develop and optimize wholesale, dealer and management reports, Power BI dashboards and performance monitoring tools.
  • Automate and standardize reporting and analytical processes to improve efficiency and transparency.

Retail Performance & KPI Steering

  • Monitor and analyze Customer Services and dealer network performance across CEE and prepare dealer steering and performance reports.
  • Track business and operational KPIs, identify opportunities and risks, and provide recommendations to management, Headquarters and local markets.
  • Support monthly performance exchange with the dealer network and achievement of operational targets.

Dealer Incentives & Bonus Models

  • Coordinate the design, implementation and evaluation of dealer incentive and bonus programs.
  • Define and monitor KPIs, budgets and payout mechanisms, prepare simulations and ensure accurate bonus calculations and payouts.

Business Development & Marketing Analytics Support

  • Support strategic Customer Services initiatives, identify growth opportunities and recommend measures to improve performance and profitability.
  • Collaborate on CEE business development projects and provide analytical support for systematic service marketing activities and campaign evaluation.

What You'll Bring

  • University degree in Business Administration, Economics, Finance, Data Analytics, Information Systems or a related field, or equivalent professional experience.
  • Understanding of automotive aftersales, dealer network operations and Customer Services processes.
  • Strong analytical skills and the ability to translate complex data into clear business insights.
  • Advanced Microsoft Excel and PowerPoint skills; experience with Power BI or similar reporting tools is an advantage.
  • Strong communication and presentation skills.
  • A structured, detail-oriented and proactive working style with an interest in AI-powered tools and continuous improvement.
  • Fluent Czech and English are required; additional CEE languages are an advantage.

Why Mercedes-Benz Česká republika?

Join an international environment that values excellence, collaboration and innovation. You will help shape Customer Services performance across CEE markets and contribute to the development of transparent reporting, dealer steering and growth initiatives.

Ready to turn data into direction and help shape Customer Services across CEE? We look forward to hearing from you!

Information about the vacancy

Employment type

Full-time work

Type of employment employment contract

Duration of employment

Limited (temporary)

Benefits

Bonuses, Cell phone, Company catering, Contributions to the pension / life insurance, Educational courses, training, Flexible start/end of working hours, Holidays 5 weeks, Meal tickets / catering allowance, Occasional work from home, Sick days

Required education

Bachelor's

Language skills

Czech (Proficient) and English (Proficient)

Company

Mercedes-Benz Česká republika s.r.o.

Work location

Daimlerova 2296/2, 14900, Praha - Chodov, Praha, Česká republika (Show on map)

Contact

Apply on the company site