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Race Operations & Digital Manager

INTEGRA, a.s. · Software

Summary

This role manages the production and online preparation of mass sporting events, overseeing registrations, start lists, websites, and participant communication. The manager will lead a team of two and collaborate with developers and data analysts to enhance the customer journey and event operations.

Key facts

Status
Available
Location
Prague
Contract
Full-time
Work arrangement
Hybrid
Start date
Immediately
Level
Mid
Required skills
  • registration system
  • websites
  • CRM
  • customer journey
  • frontend development
  • backend development
  • data analysis
Benefits
  • occasional remote work is possible after training
Estimated salary (not official)
~75k–95k Kč/moRough estimate for a full-time role — not provided by the employer How is this calculated?

Full description

You will be responsible for the production and online preparation of several large mass sporting events in the Czech Republic and Slovakia.

You will take care of everything from registrations and start lists to the registration system and websites, as well as communication with the participants and the race weekend itself. For project managers, you will be the main partner in everything related to registrations and the customer journey.

You will lead two colleagues, a customer care specialist and a digital specialist. The digital team consists of four members, including you.

Race Preparation

  • start lists, race numbers, and materials for individual races
  • collaboration with timing and coordination of registrations before the start
  • organization of the team that ensures on-site registrations
  • checking that the registration system, websites, and other services for participants are ready

At the Races

  • participation in weekend sports events
  • responsibility for registrations and operational changes on-site
  • coordination and monitoring of partner activations
  • resolving operational situations concerning participants and the registration system

Registration System, Websites, and CRM

  • responsibility for the entire customer journey, from registration to post-race communication
  • management and development of the registration system, websites, results, digital cards, and other services
  • preparation of requirements and materials for communication with participants
  • collaboration with the PR team on content and timing of communication (PPC, mailing, and segmentation are not part of the role)

Development

  • preparation of briefs for frontend and backend developers and communication with them
  • prioritization of requirements, testing, and monitoring of deployed features

Team Leadership and Customer Care

  • leading two team members, setting priorities, and dividing tasks
  • translating customer feedback into specific adjustments to the system, websites, communication, and processes
  • finding solutions that simplify registration and improve the experience for participants

Data

  • submitting requests to the data analyst according to project needs
  • working with data and reports in decision-making and further development of the races

Location and Conditions Office in Prague-Holešovice and fieldwork at events; occasional remote work is possible after training. Full-time position, starting as soon as possible.

Apply on the company site