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Technical Support

FleetGo s.r.o. · Software

Summary

This role involves providing remote technical support and consulting to customers, including system updates, installations, and handling support requests for 1st and 2nd level issues. Responsibilities also include analyzing and documenting error situations.

Key facts

Status
Available
Location
Ainring
Contract
Full-time
Start date
Immediately
Level
Entry
Languages (required)
  • German
  • EnglishB2
Required skills
  • SQL
  • Microsoft Office
  • Microsoft operating system
  • Windows Server
  • Windows 10
  • network
Estimated salary (not official)
~48k–60k Kč/moRough estimate for a full-time role — not provided by the employer How is this calculated?

Full description

Support and consulting of customers in remote support in collaboration with project management

Update, installation and setup of customer systems in remote support.

Handling of support requests within the scope of 1st and 2nd level support.

Analysis and documentation of error situations.

Qualifications

  • Basic knowledge SQL
  • Good to very good knowledge of MS Office
  • English proficiency B2
  • German language skills C2
  • Basic knowledge in the area of Microsoft operating system (Windows Server, Windows 10)
  • Good network knowledge
  • High level of social competence, motivation, flexibility and ability to work under pressure
  • Experience in the software or logistics industry is an advantage, but not required.

Contacts

Please send your application to Christian Schulz.

  • E‑mail address: c.schulz@fleetgo.de
  • Postal address: FleetGO Ainring, Mr. Christian Schulz, Gewerbestraße 1, 83404 Ainring.
Apply on the company site