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Technical Support

OPTOKON, a.s. · Manufacturing

Summary

This role provides technical support to the sales department, assisting with offers, requests, and customer consultations. It also involves creating technical documentation, preparing datasheets and presentations, and cooperating with the development department on new products.

Key facts

Status
Available· 09/03/2025
Location
Jihlava
Contract
Full-time
Work arrangement
Hybrid
Start date
Flexible working hours with the possibility to work remotely.
Required skills
  • Technical Support
  • Sales
  • Marketing
  • Financial Data
  • Technical Specifications
  • Development Documentation
  • Machinery
  • Customer Contact
Benefits
  • Professional growth and development
  • Support in obtaining professional certifications
  • Participation in trainings and conferences
  • Opportunities for career advancement within the company
  • Attractive salary commensurate with your experience and skills
  • Performance bonuses
  • Financial rewards for superior performance
  • Modern technology and equipment
  • Flexible working hours
  • Possibility to work remotely
  • Pleasant working environment
  • Friendly team
  • Meal allowance
  • Life and pension insurance
  • Recreation allowances
Estimated salary (not official)
~55k–70k Kč/moRough estimate for a full-time role — not provided by the employer How is this calculated?

Full description

  • Place of work: Jihlava, Červený Kříž 250
  • Job offer: Technical Support

The main task is to support the sales department in domestic and international business activities. The technician works with confidential information which includes:

  • Production processes and plans
  • Sales and marketing strategies
  • Financial data
  • Computer programs and company structure
  • Technical specifications and development documentation
  • Machinery
  • Customer contact details and accounts

This position includes responsibility for the protection of this information and its safe keeping.

Job description

Technical support for the sales department

  • Providing technical support in the processing of offers and requests, searching for new business partners and consulting with customers.

Creation of technical documentation

  • Preparation of datasheets, technical specifications, presentations and manuals.
  • Managing and updating demo samples in the meeting room.

Training and exhibitions

  • Preparation and implementation of training for customers and partners, participation in exhibitions and presentations.
  • Contributing to the promotion of the company at various events.

Cooperation with the development department

The technician works closely with the development department to create new products based on demand from the sales department. He is involved in testing new products and verifying their parameters before introducing them into production. Ensures the preparation of technical documentation and materials for customers.

Responsibility

  • Ensuring the accuracy and completeness of technical parameters in tenders.
  • Creating technical documentation for products.
  • Processing and forwarding requirements from the sales department to production and development.

Jurisdiction

The technician is empowered to use available information to optimize the sales process and company presentation, thus contributing to the successful sale of products and services.

Personal characteristics

  • Independence, reliability and a proactive approach.
  • Ability to prioritize tasks effectively.
  • Team player with a willingness to learn new things.

Benefits offered

Professional growth and development

  • Support in obtaining professional certifications, participation in trainings and conferences.
  • Opportunities for career advancement within the company.

Financial benefits

  • Attractive salary commensurate with your experience and skills.
  • Performance bonuses and financial rewards for superior performance.

Working environment

  • Modern technology and equipment.
  • Flexible working hours with the possibility to work remotely.
  • Pleasant working environment and friendly team.

Other benefits

  • Meal allowance.
  • Life and pension insurance.
  • Recreation allowances.
Apply on the company site